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Silver Oaks Hotel - Geyserland, Rotorua
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Key details
About the Hotel
424 Fenton Street,
Rotorua,
New Zealand,
Bay of Plenty
Silver Oaks Hotel - Geyserland offers stunning views over the Pohutu Geyser and Thermal Wonderland. It is located just 3 km from the popular Polynesian Spa and is in close proximity to local attractions. This hotel features a variety of amenities catering to both leisure and business travelers. Its unique location makes it significant for those interested in experiencing Rotorua's geothermal wonders and Maori culture.
Location
Silver Oaks Hotel - Geyserland is approximately 10 km from Rotorua Regional Airport. Local attractions such as Whakarewarewa: The Living Maori Village and Te Puia are easily accessible. The hotel is also situated near Rotorua Golf Club and several parks. Public transportation options are available for guests wishing to explore the surrounding areas.
Rooms
Each room features a private balcony with views of the Pohutu Geyser or the hotel’s pool area. Amenities include a refrigerator, desk, and tea/coffee making facilities. Bathrooms are equipped with shower/tub combinations and complimentary toiletries. The hotel also allows guests to request their preferred bedding configuration at the time of booking.
Eat & Drink
Dining options are complemented by the in-room tea/coffee making facilities for convenience. While specific dining options may not be highlighted, nearby local restaurants provide a variety of culinary experiences. Guests can explore restaurants and bars located just a short distance from the hotel. The hotel’s location aids in accessibility to diverse food options.
Leisure & Business
The hotel includes an outdoor pool, fitness center, sauna, and spa pool for recreational activities. Business travelers will find 571 m² of conference and meeting space available. Additional conveniences include wireless Internet access and babysitting/childcare services. All these amenities aim to cater to both relaxation and business needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
24-hour services
General
Free Wi-Fi in public areas
Lift
Guest Parking
Electric kettle
Dining
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Sitting area
Dressing area
Ironing facilities
Self-catering
Electric kettle
Media
AM/FM alarm clock
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Location
424 Fenton Street,
Rotorua,
New Zealand,
Bay of Plenty
Map view
424 Fenton Street,
Rotorua,
New Zealand,
Bay of Plenty
City landmarks
Hemo Road
Te Puia
9.8
km
1000 Hinemoa St
Polynesian Spa
2.7
km
booking office 1220 Hinemaru St
Tamaki Maori Village
2.8
km
17 Tryon Street Whakarewarewa Village
Whakarewarewa
5.3
km
Long Mile Road The Redwoods
Redwoods, Whakarewarewa Forest
2.6
km
Park
Centennial Park
15.2
km
Golf Course
Government Gardens
2.9
km
Arawa Park Racecourse
1.4
km
Long Mile Road The Redwoods
Redwoods Whakarewarewa Forest
610 m
Upper Whaka Outlook
620 m
Long Mile Road Whakarewarewa
Redwoods Treewalk
5.8
km
Whakarewarewa Thermal Reserve
5.6
km
Whakarewarewa Maori Village
5.3
km
17 Tryon Street Whakarewarewa Village
Te Whakarewarewa Geothermal Valley
5.3
km
Whakarewarewa thermal village
5.3
km
Geyser viewpoint
5.6
km
Lower Whaka Outlook
5.7
km
Waiariki Institute of Technology
7.7
km
Whakarewarewa Hot Springs
6.6
km
Te Roto A Tamaheke
6.6
km
Mud Pools
6.7
km
Roto Opouri
6.7
km
Roto Kanapanapa
6.8
km
42 Tukiterangi St
Pohutu Geyser
10.1
km
Museum
Te Puia Pohutu Geyser
10.1
km
3040
Geothermal Valley Te Puia
9.9
km
Free Geyser view
10.2
km
Golf Course
Rotorua Golf Club
10.3
km
Te Puia Thermal Park
10.4
km
Nearby
Hemo Road
Te Puia
300 m
42 Tukiterangi St
Pohutu Geyser
200 m
Museum
Te Puia Pohutu Geyser
200 m
17 Tryon Street Whakarewarewa Village
Te Whakarewarewa Geothermal Valley
300 m
3040
Geothermal Valley Te Puia
280 m
Restaurants
Chapmans Restaurant
5.2
km
10 Tryon Street Whakarewarewa
Pavillion
470 m
390 Fenton St Distinction Rotorua Hotel
Baked Rotorua
5.2
km
2 Tryon Street Shop 5
Matai Restaurant
400 m
350 Fenton Street Located at the Regal Palms 5-Star Resort
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Unique character
Helpful staff
Cleanliness issues
Maintenance needed
6.2/10
Nice
Rooms
7.1
Location
7.3
Service
6.1
Dining
5.7
Guest reviews
6.2/10
based on 10 reviews
6.2
6.2/10based on 1951 reviews
Alex
United Kingdom,
May
2024
5.8/10
The hotel had a unique character and charm but lacked some essential amenities. The rooms had areas for improvement, including outdated style and cleanliness issues, but the service eventually made up for initial discomfort. The location had potential but needed attention to detail and maintenance. The dining experience was satisfactory, with room for enhancement in food quality. Overall, a mixed experience with both positives and negatives.
Rooms
5.0
The room had an older style and cleanliness issues, including mold and cockroaches.
Service
7.0
The service had a rough start but eventually improved with helpful staff.
Location
6.0
The location showed promise but needed better upkeep and facilities.
Dining
6.0
Facilities
5.0
The facilities were somewhat lacking in quality and maintenance.
Unique character
Cleanliness issues
Stewart
United Kingdom,
April
2024
6.4/10
The hotel offers a mix of positive and negative aspects. The rooms are spacious and clean, with great views, but accessing them before checkout can be tricky. The service may feel a bit overwhelmed, but staff are matter of fact and try their best. The location is a bit far from town but offers unique geyser views. Dining options are limited and early, but some extras are available for a small fee. Facilities are average.
Rooms
8.0
The rooms are spacious and clean, with phenomenal views of the surroundings.
Service
7.0
The service can be overwhelmed at times, but the staff do their best to assist guests.
Location
6.0
The hotel is right next to a geyser, offering a unique experience, but it's a bit far from the town center.
Dining
5.0
The breakfast options are limited and may finish early, but some extras can be added at an additional cost.
Facilities
6.0
The facilities are decent, but there is room for improvement.
Charles
United Kingdom,
February
2024
6.4/10
The hotel is perfectly located on the boundary of one of NZ's top tourist spots, offering a quiet and convenient stay. The rooms are outdated but clean and cozy, with a need for some modern updates. The service is mixed, with friendly staff but some issues with management. The dining experience is basic, with limited options. The facilities are decent but could use some improvements.
Rooms
7.0
The room was a bit dated but nice and clean.
Service
6.0
The staff were friendly but encountered some issues with management.
Location
8.0
The hotel is right on the boundary of one of NZ's top tourist spots.
Dining
5.0
The dining experience was very basic, with limited options.
Facilities
6.0
The facilities are decent but could use some improvements.
Frank
United Kingdom,
February
2024
5.0/10
The hotel had spacious rooms but was very shabby and cold, inclusive of continental breakfast for $120 NZD. The service, although helpful enough, could improve booking management and room cleanliness. The location was the only highlight, right next to Pohutu geyser and Te Puia thermal area. The dining experience, starting at 7 am, was pitiful and not worth the money. The facilities require better maintenance.
Rooms
5.0
The rooms, although big, were very shabby and freezing cold, with cobwebs and next to a Geyser. They contained 2 single beds, 1 queen bed, a small fridge, complimentary tea & coffee, and an ensuite with a shower.
Service
6.0
The service was helpful enough but needs to improve booking management and room cleanliness.
Location
7.0
The hotel's only highlight is its proximity to Pohutu geyser and Te Puia thermal area.
Dining
5.0
The dining experience consisted of cereals, toast, jam, and canned fruit, and was pitiful with complaints about the quality not worth the money.
Facilities
5.0
The facilities require better maintenance.
Tim
United Kingdom,
January
2024
7.4/10
The hotel is in a fairly quiet location, perfect for relaxation with a view of the golf course. The rooms were warm and cozy, ideal for my toddler who didn't need to be layered up. The service was welcoming and helpful overall, although there were limitations due to a relief manager's health issue. The dining experience was basic, but you could upgrade for a cooked breakfast at a small additional cost.
Rooms
8.0
The rooms were nice and warm, perfect for my toddler.
Service
7.0
The staff were extremely welcoming and helpful, although there were limitations due to the relief manager's health issue.
Location
9.0
The location is fairly quiet with a view of the golf course, great for relaxation.
Dining
6.0
The dining was basic, but you could upgrade for a cooked breakfast at a small extra cost.
Facilities
7.0
Facilities were limited, but the location compensated with its quiet and relaxing atmosphere.
Quiet Location
Basic Dining
James
United Kingdom,
December
2023
6.8/10
I had a lovely stay at the hotel, with comfortable rooms and a great poolside location. Although the service was a bit lacking, the overall experience was pleasant.
Rooms
8.0
The room was lovely with two double beds, a television, safe, and a good bathroom. It was warm, had no smell from the park behind, and even had a small fan heating. Being in a 'Poolside Room' was a great experience.
Service
6.0
The service was a bit like a character from 'League of Gentlemen' initially, but eventually, the staff offered to find us a fridge, TV, and even some milk. While helpful, there seemed to be a lack of regular maintenance in this once iconic establishment.
Location
7.0
The location was great, with easy access to the city and attractions. Although the immediate surroundings may have seemed barren, the overall location was convenient.
Dining
6.0
The dining experience was adequate, with a choice of juices, cereals, fruits, and toast with spreads. However, it was basic, with only jam available for toast.
Facilities
7.0
The facilities were decent, offering what was needed for a comfortable stay.
William
United Kingdom,
September
2023
7.4/10
I had a wonderful stay at this hotel. The room directly overlooked the geyser, which was a unique and exciting experience for us. The modern room with a flat-screen TV was comfortable and had an excellent view of the geyser, allowing us to watch it erupt all night. This saved us the cost of a geyser tour, which was a bonus. The hotel's location on the main street was convenient, although a bit messy looking, and being next door to Te Puia was a definite highlight.
Rooms
9.0
The room was very modern with a flat-screen TV and an excellent view of the geyser erupting all night. It was just out of the main area of town, which we appreciated.
Service
8.0
The staff were very friendly and helpful, making our stay pleasant. Even during breakfast, the service was positive and accommodating.
Location
7.0
The hotel's location on the main street was convenient, but it was a bit messy looking. However, being next door to Te Puia was a major advantage.
Dining
7.0
The motel restaurant was very good, offering nice meals to get us going for the day. It was slightly disappointing that there was an additional cost for hot meals.
Facilities
6.0
The facilities were decent, but the sauna area needed tidying up and maintenance. The inability to close the curtains properly due to the hooks being separated was a minor inconvenience.
Great view
Messy appearance
Jerry
United Kingdom,
September
2023
6.6/10
My stay at the hotel had its ups and downs. The large and clean rooms were a plus, but the outdated decor and lack of towels on the second night were disappointing. The service was generally welcoming, but there were moments of discomfort. The location was great, overlooking the geyser, but some areas felt depressing. The dining experience was average, and the facilities were satisfactory.
Rooms
7.0
The rooms were large and clean, containing 2 single beds, 1 queen bed, and basic amenities. However, the outdated decor and lack of towels on the second night were disappointing.
Service
6.0
The staff was welcoming overall, but there were some moments of discomfort. One staff member eventually helped us with necessary items.
Location
8.0
The hotel's location was excellent, overlooking the geyser, but some areas felt bleak and barren.
Dining
6.0
The dining experience was average, with a decent selection of breakfast items but nothing outstanding.
Facilities
6.0
The facilities met basic needs but could use some improvements.
Stephen
United Kingdom,
June
2023
6.8/10
Staying at this bed and breakfast was an interesting experience. The rooms were great, opening directly onto the Pohutu Geyser, but there were issues with early entry attempts. Despite being clean and safe, the service was lacking, with unhelpful staff and poor management by the same individual. The location, right next to the geyser, was superb, but the overall view was somewhat depressing. The dining, though fairly average, was alright and good value, while the facilities were adequate.
Rooms
9.0
The room I had, a suite facing the park and overlooking the Pohutu Geyser, was fantastic. It was a steal for just a small extra cost compared to a standard room. The cleanliness and safety standards were top-notch.
Service
5.0
The service left much to be desired. The staff showed no interest in customer satisfaction and handling complaints. The manager was arrogant and clueless about hotel management.
Location
8.0
The hotel's location was superb, being right next to the geyser, offering a unique and mesmerizing view. However, the surrounding area was not well-maintained, which was a downside.
Dining
7.0
The dining options were fairly average, but the prices were reasonable and offered good value. The homemade soup was a highlight.
Facilities
6.0
The facilities were functional, but nothing extraordinary. They met basic needs without going above and beyond.
Dave
United Kingdom,
June
2023
5.0/10
The hotel offered the most fantastic view overlooking an active geyser area, despite being a bit outdated. The location was a dream, close to town and mountain bike trails, saving the overall impression.
Rooms
5.0
The room was in very bad shape, lacking basic amenities like a water kettle or telephone. However, the view from the room was absolutely fantastic.
Service
5.0
The service initially felt like a scene from a movie but eventually offered some assistance. The staff passed us off after a short interaction but did try to improve our experience.
Location
7.0
The bleak and barren surroundings were somewhat compensated by the hotel's view over the geothermal area. The location, looking out over Pohutu geyser, was the only saving grace.
Dining
6.0
The dining experience was humble and unimpressive, with limited options and an early finish to breakfast service.
Facilities
5.0
The facilities were lackluster, not meeting expectations for a comfortable stay.
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